The first few times it may be hard to remove from the spot you placed it in (window, dashboard, etc). We would suggest the following steps in regards to the removal of your product from its stuck location:
Step 1. Make sure you pull up the lever
Step 2. Pull the tab on the suction up to allow air to get into it then stick a plastic putty knife, floss, a credit card (at your own risk) underneath to
Step 3. Once the seal is broken you will be able to remove it easier. In case you need a dashboard pad replacement, or if you have issues please reach out to firstname.lastname@example.org for full support!