Elizabeth August 02, 2019 20:37 Updated Alexa can be muted with the Mute button on the back of the device. When Alexa is muted the device is not listening. Related articles How many phones/accounts can be used on one device? Can I just have Alexa on my phone? Why would I need a mount with Built-in Alexa? How do I turn the device on? Comments 0 comments Article is closed for comments.