Easy one touch connect Alexa


1 comment

  • Official comment

    Dear David,

    Thank you for your comment and sorry for the inconvenience with your mount. It was a pleasure speaking with you today and I'm glad that we were able resolve your issue. 

    As discussed, the Easy One Touch Connect Mount does not have a wireless charging feature, however the Easy One Touch Wireless 2 Mount is a great option for you iPhone 12 Mount. 

    Please be sure to adjust the mount cradle feet to the lowest setting, in order to make the sweet spot connection.

    The bottom feet on the mount cradle has a spring-loaded button with 3 settings. The feet can be positioned in the following ways:

    • The first setting is for a small phones; the feet are all the way up
    • The second, and middle setting is for extra large phones without cases
    • The last setting is for extra large phones with a case; where the feet are all the way down

    If you have any further issues, please do not hesitate to reach out to us at cs@iottie.com

    Best Regards,


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