USB end of charger will not stay connected

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Sircodyatl

• December 13, 2018 08:34

The USB end of charger will not stay connected to the back of the base unit or any device that I tested for fit. It's lose and causes it to power off and on over and over again

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• Official comment

  

  Brittany P.

  • December 26, 2018 14:58

  Hi!

  Sounds like its defective. Please reach out to us following this link so we can replace it!

  Thanks.

  Best,

  Brittany 

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