My sticky gel pad doesn't stick to my dashboard

Follow

Gavin Brown

• February 18, 2019 04:35

I purchased an iottie on BNIB (from someone who purchased it but never opened the box).  The sticky gel pad doesn't stick to my dashboard.  I wiped the dash clean before using it but it still doesn't stick.  It holds together with just the iottie but when I put a phone on it, the weight is just a bit too much for it.  What can I do?

Cheers, 

gavin.

0

• 

  Carol Bobco

  • February 22, 2019 14:55

  I am having the same thing happening.  I purchased the dash phone mount 4-5 months ago and the other day the whole thing dropped off of my dashboard.   I have been unable to get it to re-adhere.  Hoping IOttie will advise us.  Carol

   

  -1

  Comment actions Permalink
• 

  Dylan White

  • February 24, 2019 23:09

  If you’re talking about the permanent adhesive pad I believe you can purchase those separately. The suction cup on its own is unlikely to mount on a dashboard

  0

  Comment actions Permalink
• 

  Gavin Brown

  • February 24, 2019 23:30

  I was definitely using the adhesive pad and yes, I noticed them on amazon for sale.  iottie are kindly sending me another one though, given that this one was new.  They did indicate that they are working on "new dashboard pads that work better on textured and curved surfaces, as well as being more heat resistant"  My surface is textured and curved so hopefully this will work better.

  Cheers.

  -3

  Comment actions Permalink
• 

  Kevin Earle

  • March 18, 2019 21:13

  Mine falls of the dash, the pad sticks to the dash but the suction cup will not hold what do you recommend

  -1

  Comment actions Permalink
• 

  Gina Lopez

  • April 16, 2019 04:29

  I recently purchased the dash Iottie. The sticky gel adhesive will not stick to dash. How do I purchase one and where? I have looked everywhere

  0

  Comment actions Permalink
• 

  Pam Eldreth

  • October 20, 2019 13:30

  I just purchased a new Easy One touch mini and the sticky pad does not stick to my textured dash. This is very disappointing. How can you help me?

  -1

  Comment actions Permalink
• 

  Ralph McClure

  • November 06, 2019 02:28

  My dash is smooth and flat and after a few weeks like 3 it fell off I believe that iottie should do better. Ralph McClure

  -1

  Comment actions Permalink

Please sign in to leave a comment.