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    Elizabeth

    Dear Josh,

    Thank you for your comment and sorry for the inconvenience with your Easy One Touch Wireless Mount.

    Please complete our warranty request form at the link below so that we can process a replacement for you. 

    www.iottie.com/support/customerservice

    You can also reach us at cs@iottie.com if you have any further questions.

    Best regards,

    iOttie Customer Satisfaction Team

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