Brittany P.
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Recent activity by Brittany P. Sort by recent activity-
How do you install the Dashboard Pad directly onto the dashboard?
To install the Dashboard Pad onto your desired dashboard mounting location please make sure to follow these steps: Step 1: Make sure you have the location you desire for mounting selected Step 2:...
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How do I connect to Pandora using the Easy One Touch Connect?
To successfully launch Pandora to utilize with the iOttie Easy One Touch Connect please follow the steps below: Launch the Alexa app. Go to the menu and select Settings. Select Music, and then s...
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How do I initiate a warranty claim?
You may fill out the form on our warranty/replacement page or contact directly to cs@iottie.com Please make sure to provide proof of purchase and your most updated shipping address
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What is the size of the ball joint on the Easy One Touch 4 Series Mounts
The ball joint is 17mm!
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What is the adhesive film that came with my metal plates?
The adhesive film is a clear film that ensures the metal plate will have a clean area to adhere to. It will also help in regards to removal.
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The tightening nut/ screw has broke on my mount. What do I do?
If the tightening nut on the back of your car mount has broken/ cracked in any way, please reach out to us so we may send you a replacement!
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What should I do if the suction cup is not sticking?
If your iOttie won't stick or to simply restore/ clean the sticky gel on your suction cup, all you need to do is rinse with warm water (while massaging the cup) and let it air dry! This will bring ...
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What is the iOttie sticky gel on the suction cup and how is it used?
Our sticky gel guarantees the mount will stay put on most smooth surfaces. The sticky gel is strong, and when locked, will vacuum into place and will not move. PLEASE NOTE: the suction cup itself c...
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What do the colors on the Easy One Touch Wireless Car Mounts charging indicator mean?
Charging Indicator: Your device's screen will show that it is charging. Green light: When powered on, a green light will appear then fade. A solid green light will appear when the smartphone is p...
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Will the dashboard mount damage my dashboard?
If you have a concern about dashboard damage we do recommend mounting the car mount on your windshield (state law permitting). You may also consider our Air Vent or CD Slot Car Mounts. We also...