Elizabeth
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How do I remove the dashboard pad?
What we advise that when trying to remove the sticky pad, is to pull up the little tab that is attached to the sticky pad, and gently slide a credit card or a putty knife underneath it at the same ...
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Is the suction cup reusable?
Yes, the suction cups can be re- used. If it loses some stickiness when removed, to restore the stickiness, rinse the suction cup with warm water (no soap) while massaging the cup at the same time,...
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How do I remove the suction cup from the windshield?
The first few times it may be hard to remove from applied surface. To safely remove, we suggest the following steps: Release the locking lever. Pull on the tab of the suction cup to allow some ai...
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Is the Dashboard pad reusable?
No, the dashboard pad is one time use only.
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Can I change the position of the Easy One Touch 2 Qi Wireless Mount once I've placed it on my dashboard?
The dashboard pad is one time use only. We strongly advise that you use the one-time only dashboard pad when mounting to the dashboard and avoid placing the suction cup onto the dashboard directly....
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What is the difference between the Easy One Touch Wireless Qi and the iOttie Easy One Touch 2 Qi Wireless Charging Mount?
We have developed the Easy One Touch Wireless 2 Mount to be more user-friendly in the following ways. The mount cradle's bottom feet have a spring-loaded button with three settings that can be pos...
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Do I have to use the cable that comes with the Auto Sense Mount?
You can use an alternative cable, as long as it is 2.0 QC compatible or higher. However, we do recommend using our provided cable to make sure you are getting the most efficient charge.
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How does one align their qi adapter in their smartphone with the qi coil located on the Auto Sense Mount?
The Qi Coil is generally found in the center of most smartphone models and behind the trigger button on the Auto Sense Wireless Charger. Please also take note of the following: 1. For all Apple & S...
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My car doesn't have a cigarette port for charging. Will the Velox Magnetic Wireless work if I have a traditional USB port?
Since our charger cable has a USB-C at the end, you would need a USB-C to USB-B adapter to make it work with your car’s traditional USB-B port. Please note that in this case, only standard charge w...
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Which smartphones does the Aivo Connect work with?
The Aivo Connect Mount will work with following Smartphones, all of which are Qi wireless compatible. Apple iPhone: 11 Pro Max, 11 Pro, 11, XS Max, XS, XR, X, 8 Plus, Qi-Wireless enabled Air pods a...