Brittany P. July 30, 2018 16:26 Updated Please follow this link to fill out a request for a return/ refund unit. An agent will respond within 24-48 hours (excluding holidays or weekends) Thank you! Related articles How does iOttie handle returns? Warranty/ Replacement Request Is the suction cup reusable? What is iOttie's Warranty Policy? Can I just have Alexa on my phone? Why would I need a mount with Built-in Alexa? Comments 0 comments Article is closed for comments.