Elizabeth
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Will the Velox Magnetic Wireless work on my Android or Pixel?
No, the entire Velox Series is only compatible with Apple’s iPhone 12 and 13 lines, as we designed these around the MagSafe feature.
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Will the Velox Magnetic Wireless turn off when the phone is fully charged?
The Velox Magnetic Wireless Charger does not have an On/Off switch. Once the cable is plugged in and the vehicle is turned on, the mount will stay on.
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Are you going to make a dashboard mount for the Velox Magnetic Wireless?
Although we do not have a specific time frame set in stone, we are going to develop a Velox Magnetic Wireless Dash Mount. Feel free to contact cs@iottie.com later on for updates on the release date.
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Does the power cord need to be plugged in for my Velox Magnetic Wireless to work?
The power cord would need to be plugged in for the wireless charging to work. However, you can still use this as a magnetic mount even if you unplug the power cord.
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What power adapter is used in the Velox Magnetic Wireless?
The Velox Magnetic Wireless Mount has a 12V Power Outlet Adapter with a USB-C port.
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How do I install the Aivo Connect Mount on my dashboard?
Select desired mounting location on the dashboard and clean the surface prior to installation. Remove adhesive cover from bottom of twist locking base. With the arrow facing the driver, place it i...
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What’s the difference between The Easy One Touch 5 series and the versions before?
We have developed the Easy One Touch 5 Mount to be more user-friendly in the following ways. WIDER COMPATIBILITY: New larger Easy One Touch Button and cradle allows for wider device & case compati...
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Will the Easy One Touch 5 Mount hold an iPhone 8 or above with an otterbox or lifeproof case?
Yes! As long as the case is no larger than 3.7 inches in width than the Easy One Touch 5 can hold it perfectly!
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What is the maximum width of a smartphone that an iOttie Easy One Touch 5 Mount can hold?
Our Easy One Touch 5 Series can hold up to 3.7 inches in width
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How do I remove the dashboard pad?
What we advise that when trying to remove the sticky pad, is to pull up the little tab that is attached to the sticky pad, and gently slide a credit card or a putty knife underneath it at the same ...