Brittany P.
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Recent activity by Brittany P. Sort by recent activity-
Can I position my smartphone between landscape and portrait mode while in an iOttie Car Mount?
Yes, all of iOttie's Car Mounts will all you to rotate your device 360 degrees either on or in the top cradle to get the perfect angle to view your phone!
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How do I prevent my Easy One Touch Wireless from overheating?
Please try Adjusting the telescopic arm under the dashboard surface to minimize heat. Please note that some smartphones have a temperature control feature that automatically turns off the device wh...
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How do I install correctly the Dashboard Pad to guarantee a proper hold?
Before installation, we recommend that both surface area and the product itself have a temperature above 40F. In addition, please let the dashboard pad sit for 30 minutes, before installing. PLEASE...
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Will you be able to charge your device while it is mounted?
Yes, you can use all exterior ports, including charging your device while it is mounted! If your mount has a bottom foot and it is in the way, you can move it left or right!
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What is the diameter of the suction cup on an iOttie mount?
All car mounts sticky gel suction cups are 2.5 inches in diameter EXCEPT The Smart Tap Series which is 3 inches in diameter.
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What is iOttie's Warranty Policy?
Warranty Policy iOttie products have been manufactured and tested to the highest quality standards. This Limited Warranty covers defects in material or damages on arrival. Only customers purchasing...
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How do you install the Dashboard Pad directly onto the dashboard?
To install the Dashboard Pad onto your desired dashboard mounting location please make sure to follow these steps: Step 1: Make sure you have the location you desire for mounting selected Step 2:...
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How do I initiate a warranty claim?
You may fill out the form on our warranty/replacement page or contact directly to cs@iottie.com Please make sure to provide proof of purchase and your most updated shipping address
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Is there a way that I purchase parts for my product separately instead of buying a brand new unit?
At this time we do not sell separate pieces. However, if your unit fails due to a specific part, and it is interchangeable, we can send you the part needed under warranty!
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How does one align their qi adapter in their smartphone with the qi coil located on Easy One Touch Wireless Air Vent, CD Slot or Dashboard Mount?
The Qi Coil is generally found in the center of most smartphone models and behind the trigger button on the Easy One Touch Wireless. Please also take note of the following: 1. For all Apple & Sams...