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  1. Support
  2. Customer Asked Questions
  3. Generic Product Questions

Generic Product Questions

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  • The tightening nut/ screw has broke on my mount. What do I do?
  • Will the dashboard mount damage my dashboard?
  • Does the phone block AC Flow when using an air vent mount?
  • Will the suction cup on iOttie Mounts melt when the cars dashboard gets hot in the summer time?
  • Do Air Vent Mounts work on circular air vents?
  • Can I use my CD Player while using a CD Slot Mount?
  • How to install and add the bracket to any iOttie CD Slot Mount.
  • What handle bar diameter will the Active Edge Go fit?
  • Can I position my smartphone between landscape and portrait mode while in an iOttie Car Mount?
  • Will you be able to charge your device while it is mounted?
  • Is there a way that I purchase parts for my product separately instead of buying a brand new unit?

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For Product Security Issues, Please Contact the Product Security Incident Response Team at security@iottie.com