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  3. Ordering & Shipping Questions

Ordering & Shipping Questions

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  • How long does shipping take?
  • If someone purchases internationally will they be charged a customs fee?
  • Do you offer Free Shipping?
  • What type of shipping method is used when a replacement is shipped out?
  • Where does iOttie ship to?
  • My order says delivered, but it is actually not here. What should I do?
  • I just placed my order, when will it ship out?

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  • Monday - Friday
  • cs@iottie.com
  • 9:00am - 5:00pm EST

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For Product Security Issues, Please Contact the Product Security Incident Response Team at security@iottie.com