Brittany P.
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Recent activity by Brittany P. Sort by recent activity-
Will the iON Wireless Mini & Plus Charging Pads charge my unit with a protective case on?
It all depends on the thickness of the case and the material used. Thick cases large than 1/4 inches will most likely not charge. Any case 1/4 inches or less should charge with no issues. Metal/Tit...
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What is the maximum width of a smartphone that an iOttie iTap Magnetic Mount can hold?
iOttie iTap Magnetic Mounts are completely universal, please make sure to test the weight of your smartphone before usage
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How long is iOtties Warranty Policy?
Based on the product, iOttie currently provides a 1 or 2 year warranty. Please make sure to check your product manual to double check.
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How long does shipping take?
Domestic Shipping will take 3-7 business daysInternational Shipping will take 2-4 weeks
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If someone purchases internationally will they be charged a customs fee?
There is a possibility you may get charged a customs fee The buyer is responsible for paying any fee that may incur
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Do you offer Free Shipping?
At this time we only offer free shipping to all domestic, United States customers.
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Do Air Vent Mounts work on circular air vents?
If your circular vent has horizontal or vertical air slots, it should work just fine. It grips tight and can be rotated in any direction. Please make sure to test with and without your smartphone b...
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How to Reach us / Hours of Live Agents
Have questions or comments regarding your order, products, usage, returns or anything else? Our customer service associates at iOttie are standing by to assist you to ensure the highest level...
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How do I apply my iTap metal plates correctly?
Step 1: Apply the protective film to the desired location of metal plate placement. To do this, please remove the cover from the adhesive film than apply the film to the back of the smartphone. Pre...
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What type of shipping method is used when a replacement is shipped out?
When we ship replacements units out under warranty we will always utilize USPS First Class and USPS First Class International only. We will provide exceptions upon reasonable request.