Elizabeth
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Recent activity by Elizabeth Sort by recent activity-
Official comment Hello, Thank you for your comment. I'm sorry to advise that we do not sell the base attachments separately. Please contact customer service directly at cs@iottie.com for further assistance. Best Re...
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Official comment Dear Chakravarthy, Thank you for your comment, and sorry for the inconvenience with your mount. The charging coil is placed slightly higher in the iPhone 12 Pro Max, so it's likely that it's not ma...
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Official comment Thank you for your comment and sorry for the inconvenience with your mount. If you have a Black/Matte phone case, the auto sense feature will not detect the phone, so you will need to put your phon...
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It's my pleasure and thank you for your response. If you ever have any other questions or concerns in future, please do not hesitate to reach out to us at cs@iottie.com Have a great weekend. Best...
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Official comment Thank you for your comment! There is no need to register your iOttie Mount. If you ever have any warranty related issues, please complete our warranty request form at the link below. www.iottie.co...
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Official comment Dear David, Thank you for your comment and sorry for the inconvenience with your mount. It was a pleasure speaking with you today and I'm glad that we were able resolve your issue. As discussed, t...
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Official comment Dear Narendranath, Thank you for your comment and sorry for the inconvenience with your Aivo Connect Mount. Please follow the steps below to resolve this issue. Connect power cord to back of Aivo...
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Official comment Dear T Wong, Thank you for your comment and sorry for the inconvenience with your power adapter. If not already, please contact us directly at cs@iottie.com so that we can provide you with a replac...
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Official comment Hi Jeremy, Thank you for your comment and sorry for the inconvenience. I'm sorry to advise that Samsung models will only be able to receive standard charge (and not fast charge) as a result of Sams...
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Official comment Hi David, Thank you for your comment and sorry for the inconvenience with your mount. It sounds like there may be an issue with the sweet spot connection due to the location of the charging coil. ...